Terms & Conditions
Terms & Conditions
Terms and Conditions:
The sastasamaan Service is a transaction, information and communication service available to authorized users ("customers") who access sastasamaan.com. Sastasamaan.com currently provides an online grocery shopping and delivery service.
Sastasamaan.com will shop and deliver the orders placed with us at sastasamaan Services.Delivery will be made to the delivery address as specified by you while you confirm your order. It is your responsibility to ensure that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is will be presumed and authorized to receive and pay for the order. If sastasamaan.com cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, or wrong address / details given to us by you, will be made at an additional fee.
1) Pricing Policy: All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
2) Cancellation Policy:You can cancel or change any of your current order before dispatch. You have to call our Customer Services department 98111 02584 to make any changes or cancellation to the order. Please note that orders cannot be cancelled by email.
3) Returns & Refunds:We hope you have a good experience buying products with us. However, if you feel it necessary to return an item, we aim to make the returns process as simple as possible. Return of goods should only happen at the time of delivery, please check for the quality of goods before you sign the shipment and, if you are not satisfied with the quality then return it to the delivery boy. You have to sign a feedback form when you return the products and please mention the reason for rejection. We do not entertain the return of goods after the shipment is signed and the delivery van is left from your place.
All shoppers have to register and login for placing orders on the Site. You have to keep your account and registration details current and correct for communications related to your purchases from the site.As part of the registration process on the Site, sastasamaan.com may collect the following personal identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.)
When you register with sastasamaan.com, you shall be responsible for maintaining the confidentiality of your password, and you are fully responsible for all activities that occur under your User ID and password. You agree to: (a) Immediately notify us of any unauthorized use of your User ID or password of which you become aware, and (b) Ensure that you exit from your account at the end of each session.
Modifications of Terms & Conditions:
Sastasamaan.com may at any time modify the Terms & Conditions of Use of the Website without any prior notification to you. You can access the latest version of these Terms & Conditions at any given time on the Site. You should regularly review the Terms & Conditions on the Site. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the Service. However, if you continue to use the Service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this Site.
Reviews, Feedbacks & Other Contents:
Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam.". Sastasamaan.com reserves the right (but not the obligation) to remove or edit such content.
You agree to indemnify and hold sastasamaan.com and their respective, licensors, directors, officers, managers, employees, agents, and representatives, harmless from and against any losses, costs, expenses or damages of any nature whatsoever (including Lawyer fees and court costs) arising from any claim, cause of action, suit or demand of any third party due to, arising out of or related to (i) your access to the sastasamaan.com Site, (ii) your use of the sastasamaan.com Site, (iii) your violation of these Terms and Conditions, (iv) any use of your User ID or password by you or any third party, or (v) the infringement or other violation by you, or any third party using your account or User ID or password, of any intellectual property or other right of any person or entity.
Sastasamaan.com may suspend or terminate your access to the Sastasamaan Service at any time for any reason with or without notice to you. You may terminate your Sastasamaan Service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice.
Limitation of Liability:
In no event shall sastasamaan.com or their respective affiliates, or the shareholders, directors, officers, members, managers, employees, agents or representatives of any of the foregoing, be liable to you or any third party for damages of any kind (including, but not limited to, any direct, indirect, special, punitive, incidental or consequential damages or damages for loss of profits, goodwill or revenue, business interruption, or loss of data) arising out of the use of, access to, reliance on, unavailability of, inability to use or improper use of the sastasamaan.com site, including but not limited to any user content, advice, services, products, and other information and materials contained in or described on the sastasamaan.com site, or the disclosure or misuse of any user's personal information, even if they have been advised of the possibility of such damages, and regardless of the form of action, whether in contract, tort, or otherwise. In any event, sastasamaan.com respective total maximum liability in respect of the sastasamaan.com site or any part thereof, including but not limited to the user content, reviews, advice, services, products, and other information and materials contained in or described on the sastasamaan.com site, in any manner whatsoever, shall be limited the value of the product ordered by you.