Refund Policy

Refund Policy

In Case of Defective Item:

In case the item is defective i.e. broken, leaking, expired or any other issues you can always contact on our customer support no 98111 02584.
We have a “no questions asked return policy”. If you are not satisfied with the product received you can return it to the delivery personnel at time of delivery and can contact our customer support team. We request you to check the products at the time of delivery.

Refund in case of Cancellation/Return:

The amount will be refunded back to you by CASH or credit/debit card or Net banking whichever will be the mode of payment, it will take 8-9 working days to reflect in your statement.
In case of any queries please contact our customer support team @ 98111 02584.
We will be issuing any refunds in cash.

To cancel entire order:

You can contact the customer support to cancel the order; you can do so till we process the order. Once the order is processed you will not be able to cancel it and sometimes the orders may be processed within one hour of ordered time.

To cancel items in Order:

The items can be cancelled till the order is shipped by sastasamaan.com. For cancellation you can call to customer support on 98111 02584.

Caution: Please do not accept delivery of any item whose packaging is damaged or tampered with in any manner.